www.headstonecentre.co.uk
Purchasing Information
  • Have a look around our website and get an idea of the type of stone you like and think about the size, granite type and shape.

  • Our Buying guide can help with this too.

  • Think about any additions you may be interested in like ceramic photos, vases etc.

  • When you have made a decision, we can give you a price quote (this doesn’t include the cemetery permit fee)

  • To confirm your order you can either pay a 50% deposit over the phone or pay here on our website. We will then send you a confirmation email which will include a drawing of your chosen stone with the wording and designs for your approval.  We will include information regarding your cemetery permit and costs, an invoice, a receipt and an estimated completion date.

  • You can pay for the cemetery fee on our website or over the phone. This is to be paid when you first order the stone. If your cemetery isn't on our site please get in touch. 

  • Please double check the drawing we send you very carefully to ensure it is exactly what you have asked for and contact us if there are any discrepancies.  If you are totally satisfied that everything is correct please send us your signed and dated approval along with the payment of the permit fee. 

  • We will let you know if you need to send us Title deeds and/or a signed cemetery permit form.

  • At this point, now all the paperwork is received we will start the process of making your chosen headstone/memorial.

  • When we are at the inscription stage we will send you a drawing to check and approve again - please take care to look very carefully at all the details ensuring everything is correct including names and dates as once these are inscribed they cannot be changed easily.

  • When we have your final approval and confirmation we will complete the headstone/memorial and send you a picture.

  • If your paying in deposits, the final balance of 50% of the cost is now due. When this has been paid we can organise for your stone to be erected.

  • Once we have completely finished the installation of your headstone/memorial we will contact you to let you know.  We will also arrange the return of any title deeds, pictures or any other information you have supplied us with by recorded delivery. If you have taken out insurance we will also send out your insurance certificate

  • We would also like to advise that stones we have in stock can take anything from 2-10 weeks until they are erected in the cemetery. If we do not have the stone in stock it can take anything up to 12-18 weeks.

  • Please be in touch with us before you buy if you would like to know timescales.   

  • If you are buying a headstone with us on our website, you might find yourself on the cart and find that its asking for your home address for delivery. At this moment in time we cannot get the cemetery to be a place of delivery on this system so If you can please put your home address as the place of delivery we will then sort this out with you over email or phone. So don't worry we will not deliver the stone to your home address we will erect it in the cemetery.

  • We do not store credit card details nor do we share customer details with any 3rd parties

  • Once a stone has been ordered we will start making it and we will not be able to refund the deposit or full payment. However, if we have not started lettering the stone and you wish to choose another stone we can organise this unless the stone you originally had us make is not resellable. For example personalised bespoke headstones/markers not on our website.

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